Do I need a referral to see a physical therapist?

No referral needed! In Virginia, patients have direct access to physical therapy, which means you can schedule an appointment without seeing another provider first. If you have any questions about your specific situation, feel free to reach out - we’re happy to help.

Do you take my insurance?

River City Performance Therapy is a fee-for-service practice, meaning we do not bill your insurance. However, many clients with out-of-network benefits are able to get partial reimbursement by submitting claims to their insurance providers. We can also accept payment via FSA or HSA.

Can I bill my insurance for reimbursement?

Yes! Upon request, we can provide a detailed invoice (Superbill) you can submit to your insurance. Reimbursement depends on your specific out-of-network benefits.

Can I use my FSA or HSA?

Yes! Physical therapy is a qualified medical expense, and you’re welcome to use your Flexible Spending Account (FSA) or Health Savings Account (HSA) to pay for your sessions.

Do you offer packages or pricing information?

Yes! We offer transparent pricing and flexible package options. Visit our physical therapy page to learn more.

What can I expect during my first visit?

Your first session includes a thorough evaluation, movement assessment, and hands-on treatment. We take the time to listen and have an in-depth conversation so we can clearly understand your history, goals, and any challenges you’re experiencing. You’ll leave with a clear understanding of your condition, treatment plan, and actionable next steps.

How long are appointments?

All sessions are 60 minutes. This allows time for personalized care, in-depth treatment, and meaningful progress at every visit.

What should I wear?

We recommend wearing comfortable, athletic clothing that allows you to move freely. Depending on the area being treated, you may want to wear or bring items like shorts or a tank top to allow your therapist better access for assessment and treatment.

Where are you located, and how do I get there?

We are located inside RVA Performance Training:

2522-D Hermitage Road

Richmond, VA 23220

Directions: Turn onto Rhoadmiller from Hermitage and go to the back of the warehouses, then turn right towards the baseball Diamond. The gym is on your right and the main entrance is in the alley facing the Diamond. There is plenty of parking available in the lot. We will meet in the lobby.